Find out why things break. Catch the problems nobody has reported yet.
Keeping software running means more than answering alerts. A database can get slower as it grows. A test server can sit unused while the bill keeps coming. Operate investigates alerts and checks for these problems between incidents.
More orders. More work for the same query.
The query reads the whole table. Operate checks the indexes and the code using it.
INDEX (account_id, created_at)Suggested database change for reviewWhere the time goes.
Operate helps DevOps and SRE teams investigate errors and regularly check their systems for performance, security and cost problems. It explains what it found and suggests a change. Your team reviews the evidence and decides what to do.
Alerts leave little time to improve the system
An alert tells you requests are failing. You still need to find out whether the cause is the application, the database or another service. Doing this repeatedly uses the time you wanted to spend preventing problems.
Operate checks the connected sources and explains what it found. Your existing monitoring and paging tools continue to notify the right people.
Read the detailed exampleCheckout requests are failing.
provider timeoutretry started immediatelyconnection pool exhaustedOperate connects the repeated requests to the retry code.
− retry: immediate+ retry: exponential_backoff+ max_attempts: 3The software slows down as the data grows
A page loaded quickly when there were fewer orders. Now the database has more work to do for every request. Adding a larger server may leave the underlying query problem in place.
Operate regularly checks database queries and the code using them. It can suggest a query or index change, with evidence your engineers can review before making it.
Read the detailed exampleMore orders. More work for the same query.
The query reads the whole table. Operate checks the indexes and the code using it.
INDEX (account_id, created_at)Suggested database change for reviewNobody has reported the cost or access problem yet
A staging database is larger than it needs to be. A storage bucket allows public access by mistake. Neither problem has to cause an application error before it matters.
Operate checks available usage information and settings. It explains which resource needs attention and suggests a change for your team to assess.
Read the detailed exampleTwo things an error alert may not tell you.
Compare the allocated capacity with actual usage before paying for more.
Check who should have access, then review the settings.
Look closer: The orders endpoint slows as its table grows
Do we need more database capacity, or a query change?
Operate checks- Execution plan
- Existing indexes
- Orders endpoint code
The query filters by account and sorts by date, but the existing indexes do not cover both. A full table scan explains why the work increases with table growth.
+ CREATE INDEX orders_account_created_idx+ ON orders (account_id, created_at);DevOps and engineering review the index's expected effect, write overhead and migration strategy. The proposal is not an executed migration. Once reviewed, the team decides how to deploy and validate it.
Try it on a problem
you have already solved.
Choose a past problem, connect the relevant systems and compare Operate’s answer with what your team found.
How to evaluate it
Choose one service and the systems it depends on. Agree what Operate should review, then look at its first findings with your team. Are they supported by evidence? Do the suggested changes fit the workload? Does it find useful problems your alerts did not cover?
Your team decides
what changes.
Operate reads information and suggests changes. Your team checks the answer and decides what to apply.
What stays with your team
Keep using your monitoring and paging tools. Operate helps investigate their signals and checks the information it can access. It does not guarantee uptime or replace a security audit. Your team remains responsible for approving and making changes.
Choose what
your team needs.
Monitor is $299 per workspace per month and includes proactive error monitoring plus performance, security and cost reviews within defined scope. Enterprise adds custom checks and shared knowledge at $499. Managed operations adds engineers and contracted responsibilities.
Unlimited team members. Pricing is per company workspace. Your own key or model has no Operate token surcharge. Operate-managed AI usage is additional on every plan.
See prices and usage termsNeed people to
handle the work too?
Our engineers can use Operate to investigate problems and help look after your software. We agree what work they will handle, when they are available and how your team approves changes before starting.
Explore managed operationsQuestions from devops & sre teams.
Does Operate replace our monitoring or paging tools?
No. Operate investigates signals and reviews available evidence from connected systems. Your telemetry, paging and incident coordination tools keep their roles.
What can proactive monitoring investigate?
Within the connected and agreed scope, Operate agents review errors, performance, security configuration, cost and reliability. Examples include costly queries, idle capacity and unexpected public access.
Can we create checks specific to our infrastructure?
Enterprise supports custom tools and agents, so the team can define access to internal systems and the checks an agent should perform.
Can Operate and your engineers own production upkeep?
Managed operations combines Operate with engineers who own agreed reviews, investigations and follow-through alongside your team. Coverage, approvals and responsibility are contracted explicitly.